Submit a request

Please ensure your email address listed above is the one used for your Paceline account, otherwise, we will be unable to look up your account. You can find the email address associated with your account in the Paceline app under Profile → User Settings, or check the email account where we have emailed you

We put in new fixes all the time, but you may not see them until you update your app. On your phone, tap on the following link and, if you see an option to 'Update', please do so and then try the app again to see if you still have the issue. Else, if you see 'Open' you're already up to date:

What reward do you have a question or issue with?

In one line and at a high level, describe your request

Please provide more detail, such as an error message you may see or what you would like to know.

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