I see an error after I enter my credentials or my bank does not appear in the drop-down menu when searching.
Though we support 90%+ of financial institutions in the U.S., there is always room for improvement.
Sometimes your bank is listed there, albeit under a different name than you’re used to (e.g., Aberdeen Proving Ground Federal Credit Union is also known as APG Federal Credit Union, or your American Airlines MasterCard is actually a Citi card and you should use the credentials for Citi).
Usually, the website address of the bank can give you a hint as to alternative names. If you’re still not able to find your financial institution under an alternative name, or you're receiving an error when attempting to link your card, please reach out to us via our Support page with the name of your bank as well as its website.